Privacy Policy

Section 01

What Information We Collect

When you purchase something from our store, as part of the buying and selling process, we
(Sturgeon Valley Limited) collect personal information you provide, such as your name, address,
email address, and phone number. This information is essential to process your order and
deliver our products to you.

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Additionally, we may collect information about your device, including your IP address and
browser type, to enhance your browsing experience and improve our website.

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Section 02

Consent

By providing us with personal information to complete a transaction, you consent to our
collecting and using it for that specific purpose. We may also use your information to
communicate with you about our products, offers, and updates, but only with your explicit
permission. You can opt out of our communications at any time by clicking the “unsubscribe” link
in our emails or contacting us directly.

How to Withdraw Consent

If you change your mind, you may withdraw your consent for us to contact you or to continue
collecting, using, or disclosing your information by contacting us at info@sturgeonvalley.co.nz or
mailing us at:

Sturgeon Valley Limited
51A Fryer Road
Hamurana
Rotorua, 3097
New Zealand

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section 03

Disclosure

We may disclose your personal information if required by law or if you violate our Terms of
Service.

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Section 04

Payment Processing

Our store uses the secure Stripe payment gateway to process transactions. All payment
information is encrypted and handled by Stripe in compliance with PCI-DSS standards. At no
point do we store or have access to your full credit card details. If you wish to read Stripe's
privacy policy, you may do so here: https://stripe.com/nz/privacy

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Section 05

Cookies

Our website uses cookies to enhance your browsing experience. Cookies allow us to:

Store items in your cart while you browse.
Monitor website traffic and usage patterns to improve our services.

You can choose to disable cookies in your browser settings; however, this may affect the
functionality of our website.

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Section 06

Third-Party Services

We rely on third-party services for hosting, payment processing, and analytics. These providers
will only collect, use, and disclose your information as necessary to perform their services. We
encourage you to review their privacy policies for further information. For example:

Amazon.com, Inc.: https://aws.amazon.com/privacy/
Cloudflare, Inc.: https://www.cloudflare.com/privacypolicy/
Stripe: https://stripe.com/nz/privacy
Google Analytics: https://policies.google.com/privacy

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Section 07

Security

We take all reasonable precautions to protect your personal information and follow industry best
practices to ensure it is not inappropriately lost, accessed, disclosed, or altered. All sensitive
data is encrypted using SSL technology.

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Section 08

Changes to this Privacy Policy

We reserve the right to modify this privacy policy at any time. Changes will take effect
immediately upon their posting on our website. If we make material changes, we will notify you
here or via email. By continuing to use our services, you accept the updated policy.

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Questions and Contact Information

If you wish to:

Access, correct, amend, or delete any personal information we have about you.
Register a complaint.
Request more information about this policy.

Please contact us at info@sturgeonvalley.co.nz or by mail at: